How Does Cabin Interior Design Affect Customer Experience?

An elevator ride is often perceived not only as a means of transportation, but also as a customer experience. At this point, the direct impact of cabin interior design on user experience becomes important.

• Comfort and Convenience: The ergonomic interior design offers users a comfortable journey. Comfortable seating arrangements, appropriate lighting and sound arrangements help users experience the elevator in a more positive way.
• Aesthetics and Visual Appeal: The aesthetic appeal of the cabin interior design creates the first impression of users. Color choices, material quality and overall design can leave a positive impact on the eyes of those who use the elevator.
• Ease of Use: The button placement in the elevator, the clarity of the control panel and the user-friendliness of the information screens increase the ease of use. This allows users to reach their desired floors quickly and smoothly.
• Disabled-Friendly Design: It is important that the interior design of the cabin has disabled-friendly features so that disabled individuals can use it comfortably. Elements such as special seat arrangements and easily accessible control buttons ensure that everyone can use the elevator comfortably.
• Technological Innovations: The use of smart technology can improve the user experience of cabin interior design. Features such as touch screens, voice command systems and information screens offer a modern elevator experience.
• Safety and Emergency Information: The cabin interior design must have the capacity to provide information in emergency situations. Emergency buttons and information systems provide clear instructions to the user, providing a safe experience.